Important COVID-19 Updates

Shipping & Business Operations


A Note on Shipping & Business Operations

                                                                                          Published Friday, March 27


Our number one priority is the health and well-being of our customers, our employees, and the communities we serve.

As we navigate this unprecedented time together, we wanted to update you on the extra steps we have taken across our business to prioritize safety.

We have temporarily closed stores and fulfillment operations in impacted parts of the world and are carefully considering the guidance of medical experts, global health organizations, and governments to determine the right time to resume operations.

We will remain open for business on , but there will be a delay in fulfilling and delivering online orders. Please look for estimated delivery dates at checkout and in your order confirmation email. We will work to ship all purchases made at this time as soon as distribution centers reopen.

Additional steps we have taken to protect our teams across the business include freezing all travel, instituting work-from-home policies, enforcing social distancing, deploying extra deep cleanings in all locations, and initiating staggered work schedules in our distribution centers as they reopen.

By prioritizing safety, we are hopeful that together we can all make a difference. Thank you for your loyalty, patience, and love of our brand. It is in the spirit of togetherness that we will rise.

It is in the spirit of togetherness

that we will rise.


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